Future of Work
A young, yet already very articulate discipline in which traditional customer experience incorporates the principles of neuroscience to identify and satisfy people's 'latent needs'. Mariano Diotto, member of the Italian Neuromarketing Association, explains: "Every communication agency will soon need to have an expert in these techniques"
A McKinsey study on eight different countries reveals a post-pandemic labour market primed to change even faster than expected. By 2030, as many as 100 million workers will need to find a different occupation, acquiring new and more sophisticated skills to remain relevant on the market
The job of the e-commerce manager is to coordinate all the company's departments, from customer care to data analysis, while devising the strategy and path to be followed to increase online sales. But there are no universities in Italy offering specialist courses in this subject
Kickstarting our lives again will be a difficult test for everyone. To ensure that this is achieved with maximum success, companies and people will need to develop new skills and expertise. Luca Foresti, CEO of the Santagostino Medical Centre, presents us with his thoughts on this.
Interview with Ermete Realacci
From providing support in terms of patient management to preventing the spread of infection among doctors during the pandemic, to managing the heaviest and most dangerous jobs on construction sites, what is the secret behind these successful achievements? The integration between human labour and robotics.
How have workplaces changed over time and how has the pandemic made these changes permanent? What skills are required to design the workspaces of the future? All this is revealed to us by designer director Mattia Gambardella.
Working women bore the main burden of the pandemic and consequent lockdown. Will things be the same next year too? Not for all and not necessarily. In some spheres, women hold the winning hand when it comes to jobs
Increasingly prevalent in every aspect of our lives, social networks are shaping lots of new roles: from Gif designers to TikTok managers, these are just some of the careers of the future
Your boss? Nine times out of ten, they think that you will need to acquire new skills for the post-Covid world
